As artificial intelligence reshapes maintenance operations, the greatest challenge for leaders isn’t technological, but cultural. INSEAD Professor Gianpiero Petriglieri reveals how maintenance leaders can preserve humanity while embracing automation.
A decade ago, the key question in a maintenance shop was simple: How fast can we fix the breakdown? Today, the most competitive plants flip that question around: How rarely do we experience an unexpected breakdown?
Nordzucker AG, one of Europe’s leading sugar producers, is undergoing a major digital and cultural transformation in maintenance operations across its 13 European factories—with Nordic Sugar Nakskov, member of Nordzucker Group in Denmark leading the charge.
Just as modern healthcare has shifted from treating illnesses to preventing them, Kemira is revolutionizing industrial maintenance by treating its rotating assets like a population of patients. The secret? Treating equipment failure is not as inevitable, but as entirely preventable.
