Metso Expands South American Service Network With New Brazil Hub

Photo: Metso

The investment is part of a wider effort to modernise Metso’s service centre network across South America.

Metso is expanding its service and repair capacity in South America with a new service centre in Minas Gerais, Brazil. The facility is expected to begin operations in the first quarter of 2028 and will support mining customers in one of the country’s most active regions.

The company has invested about EUR 45 million in the region over the past two years.

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The new centre will be located near Belo Horizonte, close to major mining operations. It is intended to reduce transport distances for equipment and components, shorten response times and improve access to maintenance and repair services.

Metso’s existing service hub in Sorocaba, Brazil, is operating at full capacity. Growing mining activity and strong demand for critical minerals have increased the need for additional repair and maintenance capability closer to customer sites.

“South America is a key market for Metso,” says Heikki Metsälä, President of Metso’s Services business area.

Metso has around 20,000 units in operation in the region. The company says its customers’ continuing investments are increasing demand for lifecycle services that improve equipment availability, optimise performance and support productivity.

The network expansion also includes increased capabilities in Antofagasta, Chile, and Parauapebas, Brazil, as well as a new facility in Arequipa, Peru. In Argentina, Metso opened an office in San Juan during the second quarter of 2026 and plans further investment in service infrastructure and specialised technical support.

The service centres are equipped to support new Metso technologies, including HRC grinding equipment. Heavy lifting capacity is a key part of the investment, allowing high-value assets to be handled safely and efficiently during repair work.

Metso employs about 3,000 experts in South America. In addition to its service centres, the company operates facilities for rubber and Poly-Met wear parts, foundry operations, pump assembly, screening and crushing equipment manufacturing, and performance services.

For mining operators, the expansion reflects the growing importance of local maintenance capacity. Faster repairs, shorter logistics chains and access to specialised technical support can help reduce downtime and keep critical equipment available in demanding production environments.