Pre-Operational Checklists Reinvented; Data Driven Reliability in Mining
When was the last time you boarded an airplane and thought about what actually occurs in the cockpit prior to engine start and taxi?
The activity that occurs before takeoff is meant to insure that all the steps necessary are accomplished to ensure a safe flight not only for all personnel but also the equipment. It’s not that the pilots haven’t done it a zillion times before. To the contrary, it is because they have and they also know that one missed step could lead to serious implications or tragedy. Prior to engine start, the crew has completed, without exception, what in mining is called a Pre-operational Checklist.
In the 2011 seminal work on checklists, The Checklist Manifesto: How to Get Things Right, by Atul Gawande, the following observation by the author, even though he is a surgeon, could have be extracted directly from the mining world.
“We don’t like checklists. They can be painstaking. They’re not much fun. But I don’t think the issue here is mere laziness. There’s something deeper, more visceral going on when people walk away not only from saving lives but from making money. It somehow feels beneath us to use a checklist, an embarrassment. It runs counter to deeply held beliefs about how the truly great among us—those we aspire to be—handle situations of high stakes and complexity. The truly great are daring. They improvise. They do not have protocols and checklists. Maybe our idea of heroism needs updating.”
Pre-operational checklists commonly ignored
For those of you with any exposure to mining and also heavy industry, you will be able to easily relate to Mr. Gawande’s previous statement. Pre-operational checklists are commonly “pencil-whipped”, completely ignored, or sloppily done. Of course, there is the exception that one is actually completed accurately and with useful notes. Why?
There are two, and probably many more, fundamental reasons. The first one is historically, the equipment was quite basic and fundamental and didn’t require extensive pre-operation inspection/tests. Basically it was “kick the tires and light the fires”. Secondly, which was mentioned, human ego got in the way of sound judgment. Without a clear understanding of the value of doing a pre-operational checklist, operators subjugated the task to one of menial importance. The complete opposite is the reality. Well-designed and well-executed pre-operational checklists are the vanguard of reliability and the first line of defense in fault identification.
With history in mind, in many respects, mining has followed a similar path as aircraft, albeit slower. Instead of a B-17, in the following quote, we are concerned about a Jumbo Bolter, Remote operated Scoop, Scissor bolter etc. Other industries can easily substitute their equipment.
Again, Mr. Gawande describes the mining industry at its current stage of technological renaissance. (feel free to substitute mining for aeronautics)
“Instead, they came up with an ingeniously simple approach: they created a pilot’s checklist. Its mere existence indicated how far aeronautics had advanced. In the early years of flight, getting an aircraft into the air might have been nerve-racking but it was hardly complex. Using a checklist for takeoff would no more have occurred to a pilot than to a driver backing a car out of the garage. But flying this new plane was too complicated to be left to the memory of any one person, however expert. The test pilots made their list simple, brief, and to the point—short enough to fit on an index card, with step-by-step checks for takeoff, flight, landing, and taxiing. It had the kind of stuff that all pilots know to do. They check that the brakes are released, that the instruments are set, that the door and windows are closed, that the elevator controls are unlocked—dumb stuff. You wouldn’t think it would make that much difference. But with the checklist in hand, the pilots went on to fly the Model 299 a total of 1.8 million miles without one accident. The army ultimately ordered almost thirteen thousand of the aircraft, which it dubbed the B-17. And, because flying the behemoth was now possible, the army gained a decisive air advantage in the Second World War, enabling its devastating bombing”
A similar scenario is rapidly unfolding in the world of mining and especially mobile equipment. The rate of technological advancement is rapidly outstripping the capacity of operations and maintenance to keep pace. The traditional generic five-minute walk-around, pencil whipped, checklist pre-op no longer valid and, to be honest, likely never was. Below is a classic generic pre-op checklist that came into existence in the 1950’s or earlier and is still used commonly in North America.
It would be quite acceptable to say “Unfortunately, the equipment is becoming so complex ….” That is not the case. Instead, “Fortunately”, mining equipment is becoming increasingly complex today that traditional pre-op checklists are truly obsolete. It is important to note that manual hand written checklists are typically turned in at the END of shift. In modern underground mining operations, most shifts are 12 hours and even a small equipment fault that is unreported and potentially uncorrected can develop into a major breakdown over a span of a single shift.
However, all is not lost in the wonderful world of mining. New leadership is beginning to enter the industry and “daring” to rock the pillars of a slow to change culture. One of those mines is Goldcorp’s new underground gold mine in Chapleau, Ontario, the Borden Mine. The team at Borden, and Goldcorp, is truly “Disrupting Mining” in a myriad of ways. As Canada’s first totally electric underground mine, it is on the cutting edge of both technology and management operating systems (MOS) for the mining industry. The all electric mobile mining fleet (trucks will be arriving in the future), in many cases, is just out of the prototype phase and represents not only first of a kind application in production but also represent a quantum technological leap from traditional diesel powered manual operated equipment.
A revolution in maintenance management
It is not just the mobile mining equipment that has advanced. The advent of Industrial Internet of Things (IIoT) is now enabling an enhanced underground asset health and maintenance management revolution. The Borden underground mine, like others, is now completely connected to the surface via high speed Wi-Fi to the “cloud”.
Luc Poulin, the maintenance manager at Borden, astutely recognized the opportunity and his vision is to completely automate and convert operator pre-operational inspections from generic paper based pencil-whipping exercises, with a time latency of over 12 hours, to real-time data-driven tablet-based checklists to drive uptime through early fault detection. Defects will be noted, prioritized and a SAP notification will be automatically or manually generated for the supervisor/planner to be able to properly plan and schedule the work directly real time, if necessary, directly from underground to the surface.
“Here at GoldCorp’s Borden mine we are pushing the envelope of technology; we are ‘Disrupting Mining’. We are Canada’s first completely electric underground mine and are extremely dependent on early detection of defects of our advanced underground mobile fleet, to properly plan, schedule and execute our maintenance to safely and reliably achieve our production goals. Our first line of identification is from our operators during their pre-operational checklists. Together with IDCON, we are creating the next generation of digitally driven, real-time, operational pre-op checklists to drive reliability”
Luc Poulin, Maintenance Manager, GoldCorp Borden Mine
Early fault detection bears fruit
Early detection, as close to the fault starting point, allows for proactive monitoring, proper planning & scheduling and ultimately effective cost effective maintenance which maximizes uptime. The new tablet-based “Borden” underground, pre-operational checks harness not only the value of data driven inspections but also the real time capability of the internet, which not too long ago was not possible underground. With the increasingly complex equipment, real time monitoring of assets and assessing the operator inspections/machine generated data is paramount to early detection of problems for corrective maintenance prior to catastrophic failures.
Together with IDCON, inc., of Raleigh, North Carolina, the Goldcorp, Borden Mine reliability journey commenced in early 2018. Recognizing that in order to capitalize on the opportunity, not only must pre-operational checklists become data-driven, operators also need to be extensively trained to understand what a pre-operational check is and actually why they are doing it. Recognizing that reliability is a shared responsibility between maintenance and operations, the approach undertaken included creating an operator reference guide called “Pre-operational Condition Monitoring Standards” (CMS). This is a concise operational reference document that doesn’t supersede OEM manuals, but compliments them.
The Condition Monitoring Standard is then converted to the new data driven pre-operational checklists that capitalizes on the concept of Operation’s led reliability.
In an industry that not too long ago was unfairly labeled as, “Dark, Dirty and Dangerous” and where Maintenance and Operations were “opposing” forces, the leadership of GoldCorp, Borden Mine has recognized that the vision of Safe Reliable and Profitable Operations is actually a powerful shared vision of excellence for the entire organization. The high tech revolution has taken it by storm and not only will it enable dramatically improved reliabilities and cost efficiencies but the collateral benefit is a safe operation. This all begins with leadership and the daily commitment to a thorough and accurately completed pre-operations inspection.
Checklists are not “new”, “sexy” or exciting. Checklist discipline is difficult. However Goldcorp’s Borden mine has taken the age-old concept and transformed it into a 21st Century real-time Reliability tool. Effective pre-operational checklists are the very foundation of a safe, highly efficient, reliable and cost effective mining operation!